VivaKnives™ 7″ Stainless Steel Chef Knife – Japanese Kitchen Cleaver Knife with Ergonomic Handle for Meat and Fish

Free Shipping from the USA

We offer free shipping on all orders. Orders within the United States are shipped via USPS from our U.S.-based warehouses. For international orders, we use DHL, a trusted global carrier known for fast and secure delivery.

International Shipping – Over 200 Countries

Viva Knives proudly ships to over 200 countries worldwide. If we are unable to deliver to your location, we will contact you directly to find the best solution for your order.

No Customs or Import Fees

We handle all customs duties, taxes, and import fees—you won’t have to pay anything extra upon delivery. Viva Knives takes care of these charges upfront to ensure a smooth and hassle-free shipping experience.

Estimated Delivery Times

Delivery times vary depending on your location. Below are our estimated shipping windows (excluding our standard processing time of 1–2 business days):

Note: Maximum delivery time is 15 business days.

Tracking Information

Once your order has shipped, you’ll receive a confirmation email with your tracking number. Please note that some free shipping options may have limited tracking. Also, depending on logistics, items in the same order may arrive in separate packages.

Questions or Concerns?

We’re here to help! If you have any questions about your order or shipping, don’t hesitate to contact us.

1. What types of kitchen knives do you offer?

We offer a range of premium kitchen knives including Chef Knives, Santoku Knives, Utility Knives, and Knife Sets—all crafted for precision, durability, and comfort.

2. Where are Viva Knives made?

Viva Knives is a UK-based brand. Our knives are designed with global craftsmanship standards and sourced from trusted manufacturers to ensure high quality.

3. How sharp are your knives?

Our knives are professionally sharpened and ready to use right out of the box, offering razor-sharp precision suitable for both home cooks and professionals.

4. What payment methods do you accept?

We accept major credit and debit cards via Stripe (Visa, Mastercard, American Express, Maestro), as well as PayPal for secure and convenient checkout.

5. Do you offer international shipping?

Yes! We ship to over 200 countries worldwide. Please note that shipping times and availability may vary depending on your location.

6. How long does shipping take?

Order processing takes 1-2 business days. Delivery times vary by destination, typically ranging from 8 to 10 business days for UK orders, and up to 30 business days for international shipments.

7. Can I track my order?

Yes! Once your order has shipped, you will receive an email with tracking details. Please note that some shipping options may not provide tracking information.

8. What is your return policy?

We offer a 30-day return window for unused items in original packaging. Returns must be initiated by contacting our support team. Approved refunds are processed within 5 business days.

9. Can I cancel my order?

You may cancel your order within 12 hours of placing it by contacting our customer service. After this period, cancellation may no longer be possible if your order has already been processed or shipped.

10. What should I do if my item arrives damaged or incorrect?

If you receive a damaged or incorrect item, please contact us within 7 days of delivery with photos and your order details. We will promptly arrange a replacement or refund.

11. Do you offer warranties or guarantees?

We stand behind the quality of our knives. If you experience any issues, please reach out to our support team, and we will work with you to resolve them.

12. How do I care for my knives?

To maintain sharpness and longevity, we recommend hand washing your knives with mild soap and drying them immediately. Avoid dishwasher use as it may damage the blade and handle.