Terms and conditions

Welcome to Viva Knives. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. General Information

Viva Knives is a kitchen knife retailer based in Michigan, USA. These Terms and Conditions govern your use of our website and purchase of products.

2. Orders and Payment

  • All orders are subject to acceptance and availability.

  • Prices are listed in British Pounds (GBP) and are subject to change without notice.

  • We accept payments via Stripe (credit/debit cards) and PayPal.

  • You agree to provide accurate payment and contact information when placing orders.

3. Shipping and Delivery

  • Shipping policies, including delivery times and costs, are detailed in our Shipping & Delivery Policy.

  • We are responsible for customs duties and import fees where applicable.

  • Delivery times are estimates and may be affected by factors beyond our control.

4. Returns, Refunds, and Cancellations

  • Our Returns & Refunds Policy outlines eligibility and procedures for returns and refunds.

  • You may cancel your order within 12 hours of placement; after that, cancellation may not be possible.

5. Product Information

  • We strive to display accurate product descriptions and images; however, colors and details may vary slightly due to photography and screen differences.

  • All knives are sold as new and unused.

6. Intellectual Property

  • All content on the Viva Knives website, including text, images, logos, and designs, is owned by Viva Knives or licensed to us.

  • You may not copy, reproduce, or distribute any content without prior written permission.

7. Limitation of Liability

  • Viva Knives shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website.

  • Our liability is limited to the purchase price of the product.

8. Governing Law

  • These Terms and Conditions are governed by the laws of USA.

  • Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

9. Changes to Terms

  • We reserve the right to update or modify these Terms and Conditions at any time without prior notice.

  • Continued use of the website constitutes acceptance of the updated terms.

10. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:
Email: support@vivaknives.com